REFUND POLICY

The application review period is 7-10 days from the date of the refund request submission.

Bonus funds accrued through promotions or promo codes are not refundable.

YOUR REQUEST MUST INCLUDE:

REFUND REQUEST PROCEDURE:

Each request is considered individually, in order of receipt, and takes time to process. The manager handling refunds will provide you with information on the status of your request.

Once your refund request is approved, the manager will notify you. The refund process itself may take several weeks, depending on the payment method, your bank, and other factors.

Mistaken payments are processed as follows:

• Provide both order numbers. First, specify the order number for which you want a refund.

WE RESERVE THE RIGHT TO REFUSE REFUNDS:

• If the reason for the refund is not stated.

REFUND TERMS AND CONDITIONS

Refunds are made under one of the following conditions:

• Payment card problem preventing payment for a service that is listed as supported;
• In other cases, the refund is made at the discretion of Delims.
• A detailed description of the problem and the reason for the refund request.

In the event that your account is suspended, or your Service account is blocked due to a violation of the Terms of Service, we reserve the right not to refund your money.

REFUND PROCEDURE

Money is refunded in the same way as the purchase was made. We always return funds only by the payment method that we received from you. For example, if you paid for the Service with a VISA/MASTERCARD card, the refund is made by canceling the transaction (refund), and as a result, the refund can only be made to your VISA/MASTERCARD card. Refund times depend on the payment method used.

A service charge or bank commission may be deducted when processing the refund.